SHIPPING & RETURNS

Shipping Policy

USA Standard Delivery 

If the item ordered is IN STOCK allow 3-5 business days for delivery.  Please keep in mind Saturday and Sunday do not count as working business days.  

If the item is OUT OF STOCK please allow 4-7 business days for delivery.  Please keep in mind Saturday and Sunday do not count as working business days.  
 

If the item you ordered is a specialty item such as a Wig , 613 frontal, 613 closure, 613 bundles please allow 7-14 days for delivery. These items are made to order and are rarely in stock.  

We ship worldwide.  International shipping will differ in delivery time.

Return & Exchange Policy

We do not accept returns once the bundles have been opened.  The hair must have not been washed, colored, combed thru or removed from band that it was originally sent in.  If the hair falls in any of the presented ways there is no way we can return the item.  

 

We have the right to refuse returns for any reason.  

 

How long does a Return take to process?


Returns will be issued back with the original form of payment.  Please allow 7-10 days for credits to be applied back onto your credit or debit card.


© 2018 by Cru Monroe x One12 Graphics

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