Frequently asked questions
How long does the hair last?
The hair can have a long life span, as long as it is properly cared for. We tell our cru, to take care of the extensions the same way you would take care of your own hari and it should last for years.
Does the hair shed?
All hair, even your own hair sheds. The process in which the wefts are sewn are a skilled technique in making sure the hair has minimal shedding. Each bundle also has sealed wefts for extra secuity . Dying and processing the hair can weaken the wefts which may result in some shedding. Our guarantee is on our hair in natural state
Can you dye the hair?
Of course! This hair is human indian hair, you can do whatever you please. We suggest all coloring services be done by a trained professional, for maximum results.
Can you apply heat?
Of course! We do not recommend using a styling tool over 300 degrees, like we said previously, treat the hair like you would treat your own.
Can I return the hair if I dont like the quality?
We take pride in our quality. If you are not satisfied with the product that you chose, we may return within 3 days of receiving the package. Refunds will be returned in the same form as your original payment. We reference the day that our tracking number says the package was delivered. All hair ust be in its natural state, that it was shipped in. We will not accept the hair back if it has been combed thru, washed, dyed and/or undone from its original hair band.
What color is the hair?
Indian hair comes in many shades. 9a hair is blended together from multiple donors. Most hair is between a 1b and 2. We offer different colors, such as 613, brown, ombre, and others. We also do custom color upon request.
What is the difference between 9a and 10a?
All of our hair is from the same indian hair. Any hair that is a curl pattern such as body wave has been steamed into that curl pattern.